80% of the world’s business is service-based.
Learn how to use CMMI for Services to give your organization an edge over your competition.
This one-day course will teach learners who are already familiar with the CMMI for Development model how to use the CMMI for Services model to establish, manage, and deliver services that meet or exceed customer expectations.
The course is composed primarily of class exercises, discussion, and presentations. After attending the course, you will be able to describe the CMMI-SVC model, discuss the model's process areas, and locate information in the model.
This course, combined with the Introduction to CMMI for Development course,, fulfills the prerequisite for any course or role requiring an official introductory CMMI for Services course. It is designed for professionals who have already taken Introduction to CMMI for Development.
If you have any questions regarding any of our Capability Maturity Model Integration Products, Learning and Appraisal Courses please feel free to Contact us as we will be only too happy to discuss your organisations training needs