Training Programs/Services

Opportunity in Optimisation

  What’s happening now? What needs to happen? How do we get there?
Key Activities
  • Review end to end business process
  • One on one and group sessions with teams
  • Case studies/review of previous actual customer engagement possibly in different locations successful and unsuccessful
  • Engage with a current business pursuit team
  • Interview selected Customers
  • Identify and agree what is working well
  • Identify and agree what is not working well
  • Identify and agree the "must haves"
  • Agree "the way we do things around here"
  • Establish an “exemplary” collaborative team on an actual engagement
  • Employee/staff engagement and communication plan
  • Change action initiatives and plans by priority and impact
  • Effectiveness monitoring/review system
  • Define a clear, no-nonsense, agreed customer engagement and business process


  • Coaching and mentoring, Situational awareness & Readiness
  • Engagement, Alignment, Direction, Agility, Flexibility and communication
  • Voice of the customer, Awareness, Hearing
  • Knowledge Management, Governance, Policies, Process, Cloud, RPA, BMS, QMS, Big Data, Data Lakes & Warehouse, IoT, …etc.,

For any questions relating to ACI Global's Opportunity in Optimisation please contact the Managing Director on +612 8003 4997 or Contact Us

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