Australian Founding Member Global Reporting Initiative (GRI) Australasia
ISO 26000:2010 for Corporate Social Responsibility (CSR) and Sustainability

ACI Global reaches out to customers worldwide through a network of "Stakeholders" who share a passion for the delivery of world best practice and above all cost effective business and the acceleration of continuous improvement initiatives for individuals to create Sustainability for Organisations.

ACI Global is an Australian owned Pty Ltd Educational Organisation Quality assured to ISO 21001:2018 (EOMS), ISO 29993:2017 Learning Services embracing Corporate Social Responsibility (CSR) through guidance from both the Global Reporting Initiative of which ACI Global is a founding Member and the International Organisation for Standardisation (ISO) 26000 Standard “Guidance on Social Responsibility”.

The ACI Global Business Model is underpinned by the organisations ISO Personal Certification Learning, Assessment and Examination Centre the "ACI Academy" and ISO Personal Certification Register which provide users a rich and rewarding learning and ongoing professional development experience for a lifetime of career high achievements flowing through to Sustainability for Organisations.

ACI Global for the period of 2022/2023 has been able to report positively on all its key Sustainability Indicators and continues to achieve Accelerating Continuous Improvement (ACI) in Sustainability Success in the following key areas:

• 2022/2023 Financials confirm zero debt to equity as forecast;
• No Consumer, Safety, Code of Conduct, incidents, or compliance breaches of the Law;
• Continues to support those in need by providing scholarships no matter what the intention of learning, undergraduate or post graduate and cadetship programs Globally;
• Continues to support its Stakeholders through its Triannual Continuous Professional Development guarantees;
• Provision of Corporate Social Responsibility Learning Modules in all Training Programs offered; and,
• Continues to promote the removal of all unnecessary financial barriers such as "Third Party Certifies" intervention in the delivery of learning outcomes between key stakeholders, the "Learner" and their "Sponsoring organisation" through its "Values based Code of Conduct".

ACI Global in approaching and practising social responsibility, the overarching objective is to maximize its contribution to sustainable development. Within this objective, ACI Global respects the seven principles outlined below.

• Accountability;
• Transparency, objectivity, and impartiality;
• Ethical behaviour;
• Freedom of free speech and coercion from unethical third parties;
• Respect for stakeholder interests;
• Respect for the rule of law;
• Respect for international norms of behaviour and;
• Respect for human rights.

ACI Global bases its behaviour on standards, guidelines or rules of conduct that are in accordance with accepted principles of right or good conduct in the context of specific situations, even when these situations are challenging, whilst taking into consideration societal, environmental, legal, cultural, political and organisational diversity, as well as differences in economic conditions, while being consistent with international norms of behaviour and best practice.

ACI Global recognises two fundamental practices of its social responsibility:

• The recognition by ACI Global of its social responsibility in Accelerating Continuous Improvement (ACI) of People's Capability and Maturity to focus and improve Organisational Sustainability and;
• ACI Global's identification of, and engagement with, its stakeholders.

As with the principles described above, ACI Global understands these practices are essential when addressing the core elements of social responsibility:

• Organizational governance;
• Human rights;
• labour practices;
• The environment;
• Fair operating practices;
• Consumer issues and;
• Community involvement and development.

The recognition of social responsibility by ACI Global involves identifying the issues raised by the impacts of our decisions and activities, as well as the way these issues should be addressed to contribute to sustainable development. The recognition of social responsibility also involves the recognition of our stakeholders as the basic principle of social responsibility is that ACI Global respects and considers the interests of its stakeholders that will be affected by its decisions and business activities.

Paramount to ACI Global's Social responsibility and its sphere of influence is an understanding of its stakeholders:

• Learners;
• Sponsoring organisations;
• Stakeholders and Collaborating Partners;
• Leadership Teams;
• Educators;
• Industry;
• Suppliers; and,
• Communities.

ACI Global's Stakeholder engagement involves a two-way dialogue to assist both ACI Global and its Stakeholders in addressing their social responsibility by providing an informed basis for its decisions. ACI Global uses this engagement to provide opportunities for stakeholder's views to be heard.

ACI Global's commitment to its stakeholders is further demonstrated by the following Policies, Processes, and its ISO 21001:2018 (EOOMS/CBMS) Online Manual:

• Code of Conduct Policy

• Consultation and Communications Process

• Communications Policy

• EOMS-CBMS Online Manual