| Role |
Responsibilities |
| Managing Director. |
- Act as the Senior General Manager who is provided the authority to implement and maintain the EOMS and/or Learning Plans; as well as monitoring compliance and continual improvement;
- Define the organisation’s Quality, Educational, Information Security, Occupational Health and Safety and Environmental Policies, Objectives and Procedures;
- Define the roles, responsibilities, and authorities of personnel;
- Define the additional requirements for special needs;
- Ensure adequate human, technical and financial resources are allocated to implement, maintain and continuously improve;
- Ensure compliance with regulatory, legal and other requirements;
- Monitoring legislation, identifying any changes and communicating them to the General Manager;
- Ensure EOMS processes needed are established and documented;
- Promote awareness of customer requirements through monitoring and communicating contract and purchase order requirements;
- Identify Quality, Educational, Information Security effects, Environmental aspects, Occupational Health and Safety hazards, conduct risk assessments and implement controls in conjunction with the General Manager.
|
| General Manager |
- Develop appropriate EOMS procedures and conformity to Quality, Educational, Information Security and Environmental Management requirements;
- Acquire, and communicate or disseminate Management System information;
- Coordinate EOMS meetings, programs, and reviews;
- Define the additional requirements for special needs;
- Plan and conduct internal audits;
- Ensure compliance with regulatory, legal and other requirements;
- Keep abreast of changes in regulatory, legal and other requirements;
- Plan and conduct training in Quality, Educational, Environmental Information Security and HOccupational Health and Safety Systems, including new employee inductions and refresher training;
- Identify Quality,Educational Information Security effects, Environmental aspects, Occupational Health and safety hazards, conduct risk assessments and implement controls to minimise or prevent issues, incidents and impacts;
- Coordinate incident investigations and reporting to the workplace controller and relevant authorities, as required
- Assess service providers’ ability to conform to and with OHS/WHS and Environmental Management requirements;
- Review EOMS reports, inspections, incidents etc., and following up on recommendations;
- Report on EOMS performance to the Director and/or Senior Management, including the effectiveness of business processes and potential improvements;
- Monitoring compliance and continual improvement;
- Ensure policies, management system and plans are communicated to workers.
|
| Facilitator |
- Develop training programs and needs analysis;
- Facilitate special needs applications;
- Undertake assessment marking;
- Undertake moderation sessions;
- Understand the application of basic adult education concepts.
- Understand learning processes.
- Understand the experiential learning cycle.
- Understand learning and training design.
- Understand learning and training communication techniques.
- Understand group dynamics.
- Understand and perform the evaluation process.
- Ensures that the learner understands the professional development pathway as agreed;
- Undertakes marking is undertaken in a fair, reasoned and balanced manner without bias;
- Provide guidance where required;
- Ensure their own professional development including both competencies and capabilities are matched to the course being facilitated.
|
| Mentor |
- Develop training programs and needs analysis;
- Facilitate special needs applications;
- Undertake assessment marking;
- Undertake moderation sessions;
- Understand the application of basic adult education concepts.
- Understand learning processes.
- Understand the experiential learning cycle.
- Understand learning and training design.
- Understand learning and training communication techniques.
- Understand group dynamics.
- Understand and perform the evaluation process.
- Ensures that the learner understands the professional development pathway as agreed;
- Undertakes marking is undertaken in a fair, reasoned and balanced manner without bias;
- Provide guidance where required;
- Ensure their own professional development including both competencies and capabilities are matched to the course being facilitated;
- Provide ongoing professional development to all learners including facilitators and graduates are encouraged to maintain their 3 yearly CPD programs.
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Accelerating Continuous Improvement